How can I buy things?
Please go to our store, add things to your cart and then click checkout. You will then be directed to Paypal where you can pay.
Please also refer to the Terms and Conditions.
What methods of Payment do you accept?
Paypal
I don't have a paypal account - how can I pay?
You don't need to a Paypal account to use Paypal. They accept most major credit and debit cards and you can use these securly through the service.
How much is postage?
Standard postage in the UK is free and £2.99 everywhere else for your whole order.
How long will it take to get my order?
We aim to dispatch your item within 3 days. If you have ordered a custom item or one that is made to order it can take us longer to turn them around (esp in busy periods) but we always aim to have them dispatched within 7 days. If you need your item by a certain date please let us know and we will do our best to accomadate this. All of our items are sent through Royal Mail and are sent first class.
Do you accept returns?
We do not offer returns.
We do however realise that sometimes accidents happen during transit. If your item is damaged in transit we will happly replace it, if the item you ordered is out of stock we will replace it with a different item of the same value. Damaged item must be returned to us within 7 days and you must contact us prior to this to arrange the exchange.
Do you do wholesale?
Some of our items are available for wholesale. Please contact us wholesale@sharksandstatic.com
I need to contact you about an order I made - what is the best way?
All enquiries should go through to myorder@sharksandstatic.complease include your order details so that we can deal with your enquiry as fast as possible.